Our passes are all printed in CMYK mode at 300 DPI resolution using the .pdf format. Please do NOT include color bars, trim marks, crop marks or extra white space on submitted files. 


In order to ensure your passes print correctly, the artwork provided should match the above specifications and be sized exactly to the dimensions of our different pass templates which include bleed.


If you are providing Adobe Illustrator, InDesign, or Photoshop documents with linked content, please either embed the content prior to sending, or also be sure to provide any linked files in your correspondence.


To find solutions for other common inquiries regarding the pass ordering process, don't forget to check out our other known solutions by clicking here!


If you're still needing additional help, please reach out to one of our highly trained customer support representatives by clicking here. We'll be in touch with you as soon as possible!